Front Desk Receptionist in Palo Alto – Client Service & Appointment Scheduling

Full Time 1 month ago
Employment Information

We are seeking a friendly, organized, and professional Receptionist from Palo Alto CA to be the first point of contact for our clients - both by phone and in person. 

As the face of our company, the Receptionist will manage a multi-line phone system, greet Palo Alto visitors, schedule service appointments, and provide excellent customer service and support. If you thrive in a fast-paced environment and have great communication skills, we want to hear from you!

What We Offer for Receptionist jobs in Palo Alto:

  • Family-owned business with over 75 years of stability
  • Competitive compensation
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan
  • Health, Dental & Vision Insurance
  • Paid Training & Ongoing Development
  • Bonus Incentives
  • Positive, team-oriented work culture
  • Clear path for advancement into management roles

 

Key Responsibilities as Front Desk Officer in Palo Alto CA:

  • Answer high volume of incoming calls promptly and professionally
  • Schedule and manage service appointments using CRM software
  • Make outbound follow-up calls to recent service customers of Palo Alto.
  • Respond to customer inquiries via phone and email
  • Stay updated on services, promotions, and pricing
  • Assist with administrative tasks and customer service duties
  • Maintain a welcoming and organized front desk environment

 

Required Qualifications to Apply Palo Alto Jobs:

  • Minimum 1 year of experience as a receptionist or in a call center in/nearby Palo Alto CA
  • Strong verbal and written communication skills
  • Intermediate computer proficiency in MS Word, Excel, Outlook
  • CRM experience is a plus
  • Excellent time management and multitasking abilities
  • Must be punctual, reliable, and customer-focused
  • Must pass pre-employment background check and drug screening

 

Join our growing team and take the next step in your administrative or customer service career in Palo Alto California. Apply today to become the welcoming face and voice of our business!